Effective Date: [20/05/2023]
At FairTech, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided by users of our e-commerce website. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect:
We may collect the following types of personal information when you create an account and save your address on our website:
1.1 Account Information:
- Full name
- Email address
- Username and password (encrypted)
- Contact number
1.2 Address Information:
- Billing address
- Shipping address
- Additional address details
2. Use of Personal Information:
We use the collected information to provide and improve our services, process orders, and enhance the user experience. Specifically, we use the information for the following purposes:
2.1 Account Management:
- To create and manage your user account
- To communicate with you about your account
- To provide customer support and respond to your inquiries
2.2 Order Processing and Fulfillment:
- To process and fulfill your orders
- To deliver products to the provided shipping address
- To provide updates on order status and shipment
2.3 Personalization and Marketing:
- To personalize your experience on our website
- To recommend products based on your preferences
- To send promotional offers, newsletters, and marketing communications (with your consent)
- To conduct market research and improve our services
2.4 Legal Obligations:
- To comply with applicable laws, regulations, and legal processes
- To protect our rights, safety, and property, as well as those of our users
3. Information Sharing:
We may share your personal information in the following circumstances:
3.1 Service Providers:
- We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
3.2 Legal Compliance and Protection:
- We may share your information to comply with applicable laws, regulations, or legal processes.
- We may disclose your information to protect our rights, safety, and property, as well as those of our users.
3.3 Consent:
- With your consent, we may share your information with selected third parties for marketing purposes.
4. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Retention of Personal Information:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Third-Party Websites:
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of third-party websites before providing any personal information.
7. Your Rights:
You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. If you wish to exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Address: 29 Claudius Court, Claudius Court, South Shields,
Tyne And Wear, NE33 2DF.
Email: info@fairtechs.co.uk
Phone: +44 7459956311
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Last Updated: [20/05/2023]
