Thank you for choosing FairTech. We have outlined our payment policy below to provide you with a clear understanding of how payments are processed when placing an order using a credit or debit card.
Payment Process:
a. When placing an order on FairTech, you will be required to provide your credit or debit card details during the checkout process.
b. We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
c. Please ensure that the billing address provided matches the address associated with your card to avoid any payment processing issues.
Authorization and Verification:
a. Upon submitting your order, we will initiate an authorization request with your card issuer to verify the availability of funds and ensure that the transaction can be processed.
b. It is important to note that authorizations are not actual charges but temporary holds on the funds in your account. The exact duration of the hold may vary depending on your card issuer's policies.
Payment Confirmation:
a. Once the authorization is successful, we will send you a confirmation email acknowledging receipt of your order and confirming that payment has been accepted.
b. In the event that the authorization is declined or unsuccessful, we will notify you via email or contact you to resolve the payment issue.
Payment Security:
a. FairTech prioritizes the security of your payment information. We employ industry-standard encryption and security measures to protect your sensitive data.
b. We do not store your complete credit or debit card details on our servers. Instead, we utilize secure payment gateways to handle the payment processing.
Currency and Conversion:
a. All transactions on FairTech are processed in UK pounds (£). If you are using a non-UK issued card, your bank or credit card provider may apply additional currency conversion fees.
Refunds:
a. In the event of a refund or return, the refunded amount will be credited back to the original payment method used for the purchase. Please note that it may take 7 business days for the refund to reflect in your account, depending on your card issuer's policies.
Payment Policy Changes:
a. FairTech reserves the right to modify or update the payment policy at any time without prior notice. It is your responsibility to review the policy periodically for any changes.
If you have any questions or concerns regarding our payment policy, please contact our customer support team for assistance. We are here to help and ensure a smooth and secure payment experience for all our customers.
Please note that this payment policy is specific to credit and debit card payments and may not apply to other payment methods.
