At FairTech, we understand the importance of transparency and keeping our customers informed about the status of their orders. That's why we offer a convenient order tracking system that allows you to monitor the location and status of your package from the moment you place your order until it is delivered to your doorstep. We partner with Royal Mail, a trusted delivery service, to ensure reliable and timely delivery of your parcels.
Our order tracking system classifies the status of your order into five categories, providing you with a clear understanding of the progress of your package:
Order Placed: Once you have placed your order with FairTech, it will be classified as "Order Placed." This indicates that your order has been received in our system and is being processed.
Order Received: After we have confirmed your order and initiated the necessary steps to fulfill it, your order status will be updated to "Order Received." At this stage, our team is preparing your items for packaging and shipment.
Packaging Done: Once our dedicated team has carefully packed your order, the status will be changed to "Packaging Done." This means that your package is ready to be sent to Royal Mail for delivery.
Shipped: When your package is received by Royal Mail, the status will be updated to "Shipped." At this point, your order is in the hands of the delivery service, and they will begin the process of transporting it to your designated delivery address.
Delivered: Once Royal Mail successfully delivers your package to your specified address, the status will be changed to "Delivered." This indicates that your order has reached its destination, and you can expect to receive it shortly.
By providing you with these distinct status categories, our order tracking system allows you to stay informed about the progress of your package every step of the way. Simply log in to your FairTech account, locate your order, and you will have access to real-time updates on the location and status of your package.
We value your satisfaction and aim to provide a seamless shopping experience. With our order tracking system, you can have peace of mind knowing the exact status of your order and when to expect its arrival. At FairTech, we are committed to keeping you informed and ensuring a smooth and efficient delivery process.